Service Cloud Lunch & Learn Series

Salesforce Surveys

Wednesday, September 23rd 1:00 pm Eastern

Summer 20 was a huge release for Salesforce Surveys, expanding the functionality beyond a basic transactional survey tool.  As a Service Cloud customer, companies get 300 Survey responses for free, making this a valuable tool to keep your finger on the pulse of customer satisfaction.

During this Lunch & Learn webinar, we’ll cover:

  • What is Salesforce Surveys?
  • Summer 20 Features
  • Use Cases
  • Reporting & Dashboards
  • Demo
  • Q&A

Register today to learn how to gain insight into customer interactions across your product lifecycle, improve personalization and tap into Service Cloud functionality for seamless resolution of customer service concerns.