Service Cloud Lunch & Learn Series
Salesforce Surveys
Wednesday, September 23rd 1:00 pm Eastern
Summer 20 was a huge release for Salesforce Surveys, expanding the functionality beyond a basic transactional survey tool. As a Service Cloud customer, companies get 300 Survey responses for free, making this a valuable tool to keep your finger on the pulse of customer satisfaction.
During this Lunch & Learn webinar, we’ll cover:
- What is Salesforce Surveys?
- Summer 20 Features
- Use Cases
- Reporting & Dashboards
- Demo
- Q&A
Register today to learn how to gain insight into customer interactions across your product lifecycle, improve personalization and tap into Service Cloud functionality for seamless resolution of customer service concerns.