Service Cloud Lunch & Learn Series

Digital Engagement

Wednesday, June 24th 1:00 pm Eastern

Today's customers are more tech-savvy than ever and expect to be able to seamlessly connect with organizations on digital channels including messaging, chat, and more.  Learn how to support your customers across channels with Service Cloud Digital Engagement.

During this Lunch & Learn webinar, we will cover:

  • What is Digital Engagement for Service Cloud
  • How to support customers via Omni Channel
    • SMS text messaging
    • Website chat
    • Chatbots
    • Whatsapp
  • Use Cases
  • Demo
  • Q&A

Register today to learn how to engage with your customers across channels to provide a better customer experience and improve customer satisfaction!